The following Terms and Conditions of Service apply to all services provided by Wendy Dobing. All work is carried out by Wendy Dobing on the understanding that the client has agreed to these Terms and Conditions.
At the time of proposal, Wendy Dobing will provide the customer with a written estimate or quotation. Terms and Conditions can be read on the reverse of the estimate or quotation or via this website page.
Acceptance of the estimate or quotation must be sent in writing (email or letter). Where the total quoted is over £1000, a copy of the written estimate or quotation is required to be signed and dated on the reverse by the customer to indicate acceptance and should be returned to Wendy Dobing.
Alternatively, the client may send an official purchase order in reply to the estimate or quotation which binds the client to accept Wendy Dobing’s terms and conditions. No work on a project will commence until either document has been received by Wendy Dobing.
Wendy Dobing reserves the right to charge 25% in advance for projects quoted above £1000.
New clients will be asked for full payment in advance for all jobs under £100, and 50% in advance and 50% on completion for any job over £100.
A project will not commence until the deposit is paid and is cleared funds. You will be invoiced in advance for this.
By default, Wendy Dobing shall deem that a contract for any form of service is in effect when asked to carry out any work for the client.
Wendy Dobing reserves the right to vary the quotation at any time should the client make changes to any requirements of work to be carried out. Else any additional work requested that is beyond the scope of the original quote will be additionally chargeable at an hourly rate.
If a choice of design is presented, only one solution is deemed to be given by Wendy Dobing as fulfilling the contract. All other designs remain the property of Wendy Dobing, unless agreed in writing that this arrangement has been changed.
Wendy Dobing has the absolute right to withdraw her services and cancel any contracts with the client at any given time. Wendy Dobing shall issue notice of such action in writing.
Wendy Dobing reserves the right to cancel your contract and suspend services at any time without prior written notice of such upon finding that any of the Terms and Conditions set out herein this document or any subsequent revisions thereof have been broken.
If you choose to terminate your contract, you must do so in writing. Wendy Dobing will invoice for any work carried out up to the time of termination.
Charges for design services to be provided by Wendy Dobing will be set out in the written estimate or quotation that is provided to the customer. A daily rate will only be applied upon agreement before a project commences and is limited to 7 hours work. When not agreed in advance design services will be charged at an hourly rate.
Any projects that require availability on an ad-hoc basis (but over a block of time) will be charged at a day rate, per day.
The customer agrees that changes required over and above the estimated work or required to be carried out after acceptance of the draft design will be liable to a separate charge. The customer also agrees that Wendy Dobing holds no responsibility for any amendments made by any third party, before or after a design is published.
Once a design has been approved it will not be possible to go back and amend the design from this point onwards without incurring costs.
Payment is due within 14 days of date of invoice. Payments may be made by cash, cheque, or bank transfer. Invoices which are overdue for a period in excess of 14 days from the date of invoice for any services will be subject to suspension. I will exercise my right to charge statutory interest under the late payment legislation on overdue balances.
Under normal contractual service circumstances, the Wendy Dobing provides no warranty or accepts any liability for any data either lost or damaged which is stored on any of Wendy Dobing's' or client's equipment. It is the responsibility of the client to keep security copies of information.
Any artwork, words/text, pictures, ideas, images, visuals or illustrations supplied and/or designed by Wendy Dobing on behalf of the customer, will remain the property of Wendy Dobing and/or her suppliers until paid for in full. Wendy Dobing will supply the finished product for the intended purpose excluding the source files. The customer may request in writing from Wendy Dobing, the necessary permission to use materials (for which Wendy Dobing holds the copyright) in forms other than for which it was originally supplied, and Wendy Dobing may, at her discretion, grant this. Such permission must be obtained in writing before it will allow any of the aforesaid artwork, images, text, or other data to be used. Wendy Dobing reserves the right to show any work produced by herself at any stage within an Portfolio, unless requested not to in writing. If necessary, Agency work will be referenced as so.
By supplying artwork, words/text, pictures, ideas, images, visuals or illustrations other data to Wendy Dobing for inclusion in the customer's design or other medium, the customer declares that it holds the appropriate copyright and/or trademark permissions and grants Wendy Dobing permission to use this material freely in the pursuit of the design. The ownership of such materials will remain with the customer, or rightful copyright or trademark owner.
Should Wendy Dobing, or the customer supply an image, text, or any other file for use in a website, multimedia presentation, print item, exhibition, advertisement or any other medium believing it to be copyright and royalty free, which subsequently emerges to have such copyright or royalty usage limitations, the customer will agree to allow Wendy Dobing to remove and/or replace the file on the site. The customer agrees to fully indemnify and hold Wendy Dobing free from harm in any and all claims resulting from the customer in not having obtained all the required copyright, and/or any other necessary permissions.
Wendy Dobing will not be responsible for any damages your business may suffer. Wendy Dobing makes no warranties of any kind, expressed or implied for services we provide. Wendy Dobing does not back up your data/website and whilst every attempt would be made in the unlikely event of any corruption or hardware failure, Wendy Dobing cannot guarantee to be able to replace lost data. Wendy Dobing disclaims any warranty or merchantability or fitness for a particular purpose. This includes loss of data resulting from delays, non-deliveries, wrong delivery, and any and all service interruptions caused by Wendy Dobing. Wendy Dobing reserves the right to revise the policies, Terms and Conditions at any time.